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Refund Policy

Refund Policy

 

At NineTube, we are committed to ensuring your satisfaction with our services. If you have subscribed to our PRO plan and are not entirely happy with your purchase, we offer a 3-day money-back guarantee.

 

Eligibility for Refund

To be eligible for a refund:

1. Your request must be submitted within three (3) days from the date of your subscription to the PRO plan.

2. Your account must be in good standing, and there should be no violation of our terms of service.

 

Refund Process

1. To initiate the refund process, contact our support team at [support@ninetube.com](mailto:support@ninetube.com) within the specified three-day period.

2. Provide your account details, including the username and email associated with your NineTube account.

3. Our support team will verify your eligibility and guide you through the refund process.

4. Refunds will be processed to the original payment method used during the subscription.

 

Exceptions to Refund

Please note that refunds will not be provided for advertisements placed on the NineTube platform. Advertisements are considered final upon placement, and no refund requests for ad services will be entertained.

 

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to our support team at [support@ninetube.com].

 

Changes to Refund Policy

NineTube reserves the right to modify or update this refund policy at any time. Users will be notified of significant changes.

Thank you for choosing NineTube. We value your trust and are dedicated to providing you with the best possible experience.